Shipping policy
Shipping Policy
At Journey London & Co., we work hard to get your order to you as quickly as possible.
Most orders are delivered within 5–8 business days after processing. However, shipping times may vary depending on the item's fulfillment location, carrier delays, weather conditions, holidays, customs processing, and other factors outside of our control.
Please note:
- Some orders may arrive in less than 5 business days.
- Some orders may take up to 10 business days or longer, particularly for items shipped from our international partner warehouses.
- Orders containing multiple items may arrive in separate packages.
- Delivery dates are estimates only and are not guaranteed.
Once an order has been shipped, Journey London & Co. is not responsible for carrier delays, shipping disruptions, customs delays, or other circumstances beyond our control.
Customers will receive tracking information once their order has been processed and shipped.
By placing an order, you acknowledge and agree to these shipping terms.