Terms of service
Terms of Service
Overview
By visiting our website and/or purchasing products from Journey London & Co., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
Product Availability
We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without notice.
Pricing & Product Information
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, errors may occur.
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed based on incorrect information.
Order Acceptance
Receipt of an order confirmation does not constitute acceptance of an order. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale.
Shipping
Shipping and delivery dates are estimates only and are not guaranteed. Journey London & Co. is not responsible for carrier delays, weather disruptions, customs delays, or other circumstances beyond our control.
Returns & Refunds
All returns, refunds, and exchanges are subject to our Return Policy. By placing an order, you acknowledge and agree to the terms outlined in our Return Policy.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Journey London & Co. is not responsible for lost, stolen, or misdelivered packages.
Customers are responsible for providing accurate shipping information at checkout.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Journey London & Co. is not responsible for delays caused by customs processing.
Intellectual Property
All content on this website, including logos, graphics, images, text, product descriptions, and designs, is the property of Journey London & Co. and may not be copied, reproduced, or used without written permission.
User Conduct
You agree not to use our website for any unlawful purpose or to violate any applicable laws, regulations, or third-party rights.
Limitation of Liability
To the fullest extent permitted by law, Journey London & Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Journey London & Co., its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms of Service.
Right to Refuse Service
We reserve the right to refuse service to anyone, at any time, for any reason.
Changes to These Terms
We reserve the right to update, modify, or replace any portion of these Terms of Service at any time. Changes become effective immediately upon posting to the website.
Contact Information
Questions regarding these Terms of Service may be directed to: